Release date: 2023-06-18.
Disclaimer:
Fenesy hereby notifies the Users of the Fenesy website that the possession of digital financial assets, as well as the execution of transactions with digital financial assets, is accompanied by the risk of loss of personal financial resources. The value of digital currencies may increase or decrease, which may entail the risk that you will lose your funds by buying, selling, storing or investing them in digital assets.
Trading virtual assets and digital assets also involves special risks that are not usually inherent in official currencies. Unlike most currencies that are backed by governments or other legal entities, or commodities such as gold or silver, virtual assets are a unique kind of "unsecured" currency supported by technology and trust. Currently, there is no government agency that could issue more virtual currency or take corrective measures to protect the value of virtual assets in a crisis.
When working with digital financial assets, there may be other risks that are not provided for by this User Agreement and the Administration of the Fenesy website.
General provisions
This User Agreement (hereinafter referred to as the User Agreement) regulates the relations between Fenesy and Users of the Fenesy website who are residents and non-residents of the CIS countries.
By using the Fenesy website, you agree that you have read, understood and accepted all the terms contained in this Agreement, as well as in the Privacy Policy.
In addition to the terms of this user agreement, the User is obliged to familiarize himself with the statement confirming the legality of the origin of funds and/or cryptocurrency assets.
If you do not agree with the terms of the User Agreement, the use of the Fenesy website is not allowed.
1. Compliance with the criteria
1.1. You hereby agree and confirm that you have: reached the legal age required to accept these terms; you have not been suspended or prohibited from using the Services previously.
1.2. If you use the Services on behalf of a legal entity, you also represent and warrant that: the legal entity is duly registered and operates in accordance with the applicable laws of the jurisdiction of its registration, and this legal entity has authorized you to act on its behalf.
2. Terms and Definitions
2.1. Fenesy is a trademark of a system that provides Users with the ability to exchange digital and electronic currency.
2.2. Service - a system for providing Internet services for the exchange, sale and purchase of digital and/or electronic currencies.
2.3. A user is any individual using the services of the Fenesy service.
2.4. Digital currency - Bitcoin, Litecoin, Ethereum and any other currencies based on blockchain.
2.5. Electronic currency — funds held in the accounts of users of electronic payment systems (VISA, MasterCard, etc.).
2.6. The payment system is a software and hardware product developed by a third party and is a mechanism for implementing accounting for monetary obligations, as well as organizing mutual settlements between its users.
2.7. Services of the service — assistance in conducting p2p transactions between individuals for the purchase and sale and exchange of digital currencies, as well as other services, information about which is posted on the Service showcase.
2.8. Payment — transfer of digital currency or fiat funds from User to User or Service, as well as in the opposite direction.
2.9. The Application is an expression of the User's intention to use one of the services offered by the Service by filling out an electronic form via the Service's website, on the terms described in the Agreement and specified in the parameters of this Application.
2.10. The Partner is a person who provides the Service with services to attract Users, the terms of which are described in this Agreement.
2.11. The exchange rate is the value ratio of two digital currencies when they are exchanged.
2.12. «Messages» include email messages.
3. Services provided on the Fenesy website
3.1. The Service provides the User to register an account free of charge. However, the Service charges a commission for the services provided. The amount of the commission is determined unilaterally by the Site Administration and may change.
The service is obliged to provide up-to-date information regarding the commission for services in the rules of the site. The order of the Fenesy Service is carried out by the User by sending a corresponding Application through the website on the Internet with the domain name Fenesy.
3.2. By using the services of the Service, the User confirms that he legally owns and disposes of monetary fiat funds and electronic and/or digital currency participating in the corresponding Payment.
3.3. The Fenesy service provides the following types of services:
A service to provide the User with the opportunity to sell electronic and/or digital or fiat currency to another User in real time.
A service to provide the User with the opportunity to buy electronic and/or digital or fiat currency from another User in real time.
3.4. By making an Application, the User entrusts, and the Service, on its own behalf and at the User's expense, performs actions for the sale and transfer of digital and /or electronic or fiat currency to another User.
3.5. The amount of the Service's remuneration for these actions in the amount of 1% of the transaction amount. The remuneration is taken into account and confirmed in the Application by the User on one of the pages of the user interface.
3.6. Within the time allotted by the regulations (depending on the direction of exchange) from the moment of receipt of funds from the User, in the amount specified in the relevant Application, the Service is obliged to transfer (transfer) The received electronic or fiat currency to the banking details and in the amount specified by the User in the Application, unless force majeure prevents this.
3.7. The Service has the right to cancel an application created by the User for the purchase of digital and/or electronic or fiat currency, if payment for such an application has not been received to the service's settlement account after 30 (thirty) minutes from the moment of creation of such an application.
3.8. The obligation of the Service to transfer (transfer) The received digital and/or electronic or fiat currency to the User is considered executed at the time of debiting digital and/or electronic or fiat currency in the corresponding Payment system from the Service account, which is recorded in the history of transactions of the corresponding Payment system.
3.9. By making an Application, the User instructs, and the Service on its own behalf and at the User's expense, buys electronic and/or digital or fiat currency from another User, and also performs actions to transfer the monetary equivalent to the User in the amount specified in the Application.
3.10. Within the time allotted by the regulations (depending on the direction of exchange) from the moment of receipt of electronic and/or digital or fiat currency from the User, in the amount specified in the relevant Application, the Service is obliged to transfer to the User the monetary equivalent of the listed digital and/or electronic or fiat currency, in the way chosen by the User when creating the Application.
3.11. The obligation of the Service to transfer the monetary equivalent of the transferred digital and/or electronic or fiat currency is considered fulfilled at the time of debiting the corresponding amount from the Service account.
3.12. All services of the Fenesy service are provided without any express or implied warranties, in particular, without implied warranties of merchantability and fitness for a particular purpose. The Company does not guarantee that the Fenesy services, as well as the Fenesy website, will be available 100% of the time to meet your needs. The Company will strive to provide its services to you as soon as possible, but there is no guarantee that access will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.
3.13. Fenesy will make reasonable efforts to ensure access to the services and the Fenesy website in accordance with this Agreement. However, Fenesy may suspend the use of the site for maintenance and will make reasonable efforts to notify you in advance. Thus, you agree that you assume the risks associated with the fact that you are not always able to use the services and the Fenesy website or perform urgent transactions using your account.
Addition to the procedure for the provision of services:
3.14. The rate is fixed when creating an application if the User paid for it within 30 minutes after creation. If the payment is not received within 30 minutes, the application is deleted automatically and, in order to restore the application, the User must contact the technical support of the site. In this case, the amount of payment for the application will be recalculated at the exchange rate at the time of receipt of payment.